Radical Business Suite - highly customizable business tool for Any Size Enterprise
RADICAL is a highly customisable business application than can address many requirements including:
$7000.00 Download 12.5 MB
We bring to small and medium-size companies and Business units, Radical, Business Software that will:
RADICAL is a highly customizable business tool. Working with Microsoft SQL
Server, RADICAL provides the organization with Business Intelligence functionality and a
database that has the ability to adopt and be moulded to the individual organization's own
unique business processes and practices.
From a simple Help Desk right through to sophisticated workflow systems; RADICAL can be
tailored by the user to adhere to the processes that are key to the success of the
company.

You can Download the Radical Business Suite and see more screenshots and documentation
(file size : 12.5 MB )
The Power behind Radical...
RADICAL's uniqueness lies in its powerful BUSINESS RULE PROCESSOR. Creating your company's
own unique forms and database tables is easy, but ensuring that your company's most
successful business practices are strictly adhered to is RADICAL's strength.
Your company's success lies in its business processes which have probably taken years to
formulate and fine tune - more often than not these are sacrificed with the adoption of a
new IT system. RADICAL respects these systems and has been designed to enhance your
business, not change it.
Radical Features
Radical-Package-Editor - a complete
form and data editor, which allows you to change the look, feel and data structure to suit
your business needs. From simple form design requirements right through to Advanced Form
Logic, the Package Editor will allow you to tailor Radical to fit your business.
Radical-BRP - the Business Rule Processor which allows
you to set-up email notifications and data changes according to business rules specific to
your environment
Radical-Web - the web server for access to Radical
over the Internet by browser.
Radical-Reports - the built-in interface to Seagate
Crystal Reports.
Radical-Control-Center - the built-in, customizable
graphical display tool that allows you to see that state of your nation at the glance of
an eye!
Radical-Security - built-in security that protects
your data through easy-to-configure Security Profiles. Using the Radical Package-Editor,
you can limit what different users have access to, and what they can do with that access!
Radical-Training - Administrator, Advanced
Administrator and End-User Courses are available.
Radical-Consult on-site customization of Radical by
our experienced support consultants or Value Added Reseller Partners.
Radical-Maintenance provides ongoing support and free
product upgrades including new versions.
General Functions |
| Runs on Microsoft Access 2000 database |
| Runs of Microsoft SQL Server 7/2000 database |
| Fully ODBC compliant database |
| DDE Enabled |
| Automatic Upgrading of all client workstations from Database on upgrade |
| Links to External Databases with Read-Write Capability |
| Fields are stored in true database type (datetime, money, numeric etc) |
Web |
| Fully Web Enabled |
Security |
| Form and field-level security based on Security Profiles |
| Data level security based on Security Profiles |
Customisability |
| Fully customizable using built-in visual form editor with drag/drop form design |
| Addition of unlimited, user-defined fields and forms. |
| Create numerous field types with look-up and autofill capabilities |
| Develop customisations on different databases without incremental applications |
| Create Button Fields |
| Create File Attachments fields (attachments stored in Database) |
| Create Internet Browser type Controls to Forms |
| Create SQL-Expression Type Fields |
| Addition of Image Type Fields |
| Addition of Bitmap Images to Forms |
| Create Unlimited Numeric Auto-Incremented Type Fields |
| Calculation Abilities on Forms |
| Mandatory Fields based on completely customisable criteria |
| Read-Only Fields based on completely customisable criteria |
| Customisation of Form Logic |
Notification/Autoescalation Capabilities |
| Create customised business rules for automatically notifying users |
| Alert and escalate events through built in alert system, e-mail, SMS |
| Define notification messages and data attachments. |
| Individual or group notification. |
| Numerous user-defined Service Clocks |
Data Queries/ Filters |
| Powerful filters give total control over data viewing and access. |
| Full transact-SQL type queries which are created once and stored for future access |
| Ability to change fields viewed ina filter dynamically (at user level) |
Reports |
| Built-in interface to Seagate Crystal Report Writer to view reports. |
| Numerous pre-defined reports |
| Direct e-mailing and exporting of reports. |
| Central Storage of Reports in Database for easy Administration and Distribution |
Business Rule Processor and Form Logic |
| Define and execute powerful business rules and workflow processes |
| Automatic escalation and notify rules |
| Status transition rules |
| Automatic status change |
| Powerful form logic and enforcement rules |
Radical Help Desk Functions |
| Sophisticated Customer Profiling. |
| Storage of Hardware, Software and Networking information with each Client |
| Establishment of user-defined service level agreements (SLAs) per each account |
| Tracking of user-defined warranty programs for inventoried items. |
| Automatic routing and escalating of calls based on user-defined Rules |
| Escalation Rules based on numerous Service Clocks that are user defined |
| Complete history of activities with unlimited notes with each call is maintained |
| Populate and utilize the knowledge base to search for problem resolutions |
| Extensive User-defined reporting with built-in interface to Seagate Crystal Reports |
| Powerful analytical tools and filters to monitor performance of Help Desk Personnel |
| Concurrent user licensing |
| Real-time analytical calculations |
| Creation and linking of tasks and activities to specific service calls. |
FAQ
Why is Radical the best solution for small
to medium size enterprises (SME's) to choose for their Customer Relationship Management
(CRM) requirements?
Customers
Some of the companies currently using Radical are:
Eyesizwe Coal (selects
Radical as their IT Help Desk Solution)
Servest Integrated Services (selects Radical as the software system for their Bundled Services Solution)
Care-Assist ( a company that provides services and expertise in the areas of Telephonic Assistance and Outsourcing, has chosen Solutional's Radical Help Desk software as the solution with which to support its mission-critical IT Operations)
EAN.PDC South Africa
Bytes Technology Group
First Technology
Caesars Gauteng
Eyesizwe Mines
Gold Circle
Smollan Holdings
Servest
Aptronics
Advocate Solutions
Care Assist
Bond Exchange SA (have selected Radical Business Application Software as their Internal
and External Help Desk Solution)
Phillips SA
Advanced Desktop Solutions
Foster Wheeler
PFG Building Glass
Boart Longyear
Head Interiors
Delivery
Radical Business Suite ships with:
5 Radical Concurrent User Licences
Radical-BRP - the Business Rule Processor allows you to define and execute
powerful business rules and workflow processes, set-up email notifications and data
changes according to business rules specific to your environment. It also enables form
logic and enforcement rules.
Radical-Web fully accessible via Web Browser
Radical-Control-Center the built-in, graphical display console.
Radical-Security built-in security that protects your data through
easy-to configure Security Profiles and User Access Levels.
Radical-Package-Editor a complete form and data editor which allows
you to change the look, feel and data structure to suit your needs. Using drag and drop
functionality, you can add unlimited user-defined fields, tables and forms, numerous field
types, buttons with look-up and auto-population capabilities. Also customise value lists,
formulas, reports, queries, views, notifications and the entire user interface.
Radical-data queries and filters - Powerful filters give total control over
data viewing and access using full transact-SQL type queries, which are created once and
stored for future access.
Minimum Hardware and Software Requirements for Radical
| Component | Hardware | Software |
| Database Server | - Pentium III 900 Mhz - 256 MB RAM - 1 GB hard disk space |
- Microsoft Windows NT 4.0 (SP4) Windows XP or 2000 - Microsoft SQL Server 2000 |
| Business Rule Processor | - Pentium III 600 Mhz - 128 MB RAM - 10 MB hard disk space |
- Microsoft Windows NT 4.0 (SP4) Windows XP or 2000 - MAPI Compliant eMail Connectivity |
| Incoming Email Processor (optional) | -Pentium III 600 Mhz - 128 MB RAM - 10 MB hard disk space |
- Microsoft Windows NT 4.0 (SP4) Windows XP or 2000 - MAPI Compliant eMail Connectivity |
| Radical Web Server(s) | - Pentium III 900 Mhz - 256 MB RAM - 20 MB hard disk space |
- Microsoft Windows NT 4.0 (SP4) Windows XP or 2000 - Microsoft Information Server V4 or higher |
| Radical Desktop Client | - Pentium III - 64 MB RAM - 20 MB hard disk space |
- Windows 98 or higher - ODBC Connectivity to MS SQL Server |
| Radical Web Client | - Internet Explorer V5.5 or higher |
Secure Order
| Additional Information: Radical Business Suite | |
Price : $7000.00 |
Download 12,5 MB |