| Additional Information: ASCON | ||
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OS : Windows 9x/Me/NT/2000/XP |
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$145.00 |
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This is a full featured contacts management system. It keeps an extensive range of details on your business contacts including phone calls made and received, what stage of the 'sell' they are at (ie they have made an enquiry, they have asked for a price, they have purchased. This allows you to target specific groups.
ASCON is a business tool to manage your contact
relationships and track the marketing and sales process. Up to
65 fields of information can be kept on each contact grouped
into Phone numbers, Work details, Groups, Internet details,
Money, History and Personal details
Each contact can have an unlimited number of history notes
attached to them and they can belong to any number of
groups.
You can track the sales process with simple checkboxes which
allows you to get quick lists of contacts who have:
contacted you, but haven't asked for prices asked for a quote
but haven't ordered/purchased ordered but haven't recieved your
product/service recieved product, but haven't paid
With a single click you can visit the contacts website or dial
their phone number. Phone calls are timed and logged to the
history file.
When the contacts manager first
starts you are shown a list of all contacts.
Simply click a contact in the list to open their details
in the right hand side of the screen.
You can also choose to quickly add a contact from here
(for example, if someone new rings on the phone, quickly
add their details from here), simply type the name of the
contact and choose the Add new contact option box from the
quick start screen and press enter.
Double click a contact name to edit the details
Viewing ContactsThe top left list shows the list of groups - it is currently set to 'ALL GROUPS' which means that all contacts in this database will be displayed.
Parts of the Screen
| ASCON | ||
| Group
Name this shows the list of groups. The default selection is 'All Contacts' |
Field
Names this is the list of fields which is displayed in the list of contacts below |
Contact
Details The right hand side of the screen shows the details for a contact when selected from the list Only the fields which have data in them are displayed, meaning that this screen is not cluttered with lots of empty fields. |
| List of
Contacts this is the main list of contacts Click a name in this list to view the details in the Right Hand side Window ------- > |
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Adding Contacts
When you choose Add Contact
from the menu, or click the 'add' button a screen appears
for you to enter the contacts details.
None of the fields are compulsary, and you can enter as
little or as much information as you like on a contact.
Advanced Features
ASCON has several advanced features for tracking sales and managing types of contacts in a quick simple format
Using GroupsGroups are a simple way to manage
lots of contacts. There are some pre-defined groups such as
friends, customers, government agencies, etc. but you can
define your own groups with the Groups Menu.
You can email all the contacts in a group as if they were
one person [registered version only]. This is useful for
sending email newsletters to people
A contact can belong to any number of groups and any group
can contain an unlimited number of contacts.
You need to think about how you will be naming you groups
before you begin the process of entering all your contacts
details.
Some group suggestions
are:
A group for your favorite
Websites and other resources
In fact there are no limits to what you can use the groups
feature for!
Tracking Sales Progresses
The money menu in the Contacts manger shows a number of
reports, which can be displayed to show the status of payments
to/from contacts. Note, that these reports only work if you use
the contacts manager to record details of when customers order
and pay you.
Who hasn’t paid! This gets a list of the contacts who have been sent a product, or you have done the work for them, but they haven’t paid yet. You’ll want to keep an eye on this list or you could go out of business quickly
Other Reports
The history menu (registered
version only) in the Contacts manger shows a number of
reports, which can be displayed to show the list of
contacts that you haven’t contacted over certain
periods. Note, that these reports only work if you use the
contacts manager to record details of when customers
contact you.
These reports are useful to get a list of leads who may
require repeat orders, or following up on a previous sale
(maybe there is an upgraded version they can buy?)
FAQ
So what does the Contacts
Manager do?
Acute Software’s Contacts Manager looks after all your
contact information and gives a history of when you spoke,
emailed, or visited them.
It is aimed at small businesses and for people who work from
home.
How will it benefit me?
You will get maximum benefits from the Contacts manager in a
number of ways:
Keeps an independent list of all contacts (instead of separate
lists for email addresses, phone books, customer lists, ICQ
contacts, website addresses, etc. Keeps TRACK of when you
contacted the people so that you always have the history of
communications with them. This is not an email program, it does
not store all emails, but it records the subject, date, and who
you contacted in a single place so you can look it up if
needed. Powerful reports tailored to small businesses which
enables them to find out who hasn’t paid their bill, which
customers haven’t ordered in ‘x’ months,
etc.
Order
| Additional Information: ASCON | ||
|
OS : Windows 9x/Me/NT/2000/XP |
|
|
|
$145.00 |
||